Underwriting Support & Customer Care Associate

Job Overview:
We are looking for enthusiastic and customer-focused individuals to join our Underwriting Department as Underwriting Support & Customer Care Associates. This is an excellent entry-level opportunity for candidates who are interested in building a career in the insurance industry while gaining hands-on experience in underwriting support and client servicing.

The ideal candidate is a quick learner with good communication skills, basic computer knowledge, and a passion for delivering excellent customer service. You will work closely with clients, brokers, and internal teams to ensure smooth day-to-day operations within the underwriting function.

Key Responsibilities:
• Provide friendly and professional support to clients, insurance brokers, and internal teams
• Handle customer inquiries and maintain strong relationships with stakeholders
• Assist in underwriting processes including new business and policy renewals
• Support preparation and review of insurance documentation in line with company guidelines
• Maintain accurate records and prepare reports related to insurance policies
• Ensure smooth daily operations by coordinating with internal departments
• Follow company service standards while handling customer interactions
• Assist with system updates and support implementation of operational and IT initiatives