Reservations Agent

Job Overview:
- Resort Life Travel is looking for a motivated, detail-oriented Reservations Agent to join their Reservations Team in Malé. The role involves managing accommodation bookings and enquiries for international B2B travel partners. Salary is USD 600–1,000/month based on experience.

Key Responsibilities:
- Manage reservation enquiries via email and telephone from B2B travel partners.
- Process bookings, amendments, confirmations, cancellations, and special requests.
- Coordinate with resorts and internal departments for smooth operations.
- Calculate rates and apply hotel contract terms.
- Maintain accurate booking records and reservation documentation.
- Ensure compliance with company policies.
- Develop knowledge of resorts, products, promotions, and destination information.
- Provide professional support to travel partners.
- Contribute to departmental service standards and targets.

Qualifications & Experience:
- Minimum 1 year in Reservations at a Tour Operator, DMC, Resort, Hotel, or Travel Agency.
- Excellent written and spoken English.
- Good understanding of reservation processes and hotel contract calculations.
- Proficient in MS Office, particularly Excel.
- Accurate under pressure with strong attention to detail.

Salary & Benefits:
- Salary is USD 600–1,000/month based on experience.
- - Not stated.

How to Apply:
- Interested candidates should submit their CV and cover letter to admin@resortlife.travel with the subject line: Application – Reservations Agent. Deadline: 30 September 2026.