Back to jobs
Representative S1, Customer Service
•
Maldivians only — international applicants can't apply for this job
•
No online applications through Jobsicle — use one of the methods below to apply
Ways to apply
Apply by email
HR contact email: careers@naamko.com
Job Description
Job Title: Representative S1, Customer Service
Company: Naamko Group
Business Unit: Naamko International
Location: Malé, Maldives
Work Arrangement: On-Site, Store
Vacancies: 2
Salary: Competitive, based on experience and qualifications
Employment Type: Fixed-Term Contract (1 Year)
Working Hours: 09:00 to 18:00, Saturday to Thursday (break 12:00 to 13:00)
Application Deadline: 15 November 2026
How to Apply
Send your CV to careers@naamko.com with the subject line "Application | Representative S1, Customer Service at Naamko International".
About Naamko International
Naamko International is the distribution arm of Naamko Group, a diversified conglomerate operating across 13 business units.
The Role
We are looking for a Representative S1, Customer Service to manage day-to-day customer interactions at our store and support the operational workflow of Naamko International. You will handle enquiries, create and process invoices, work within our ERP system, and deliver a service experience consistent with the standards of Naamko Group. S1 is the entry step of the role: you learn on the job and progress to S2 and S3 as you certify new skills.
Responsibilities
• Handle customer enquiries in person, by phone and by email, to the service standards set by the team
• Create and process invoices, credit notes and related documentation accurately and on time
• Record orders, transactions and customer interactions in the ERP system
• Resolve routine complaints and refer complex matters to the Team Leader, Customer Service
• Maintain accurate and up-to-date customer records
• Provide clear product and service information to customers
• Contribute to the team's customer satisfaction and service quality targets
Requirements
• GCE O'Level or equivalent (minimum)
• Fluent in Dhivehi and English, both written and spoken
• Basic computer skills, including email and spreadsheets
• Attention to detail, particularly in invoicing and data entry
• Clear, courteous communication with customers
Preferred
• Prior customer service or administrative experience
• Experience with an ERP system
What We Offer
• Competitive Salary : based on experience and qualifications
• Maldives Retirement Pension Scheme (MRPS) : enrollment from the first day of employment, including the probationary period
• Corporate Healthcare Insurance : enrollment upon renewal of contract on a permanent basis
• Annual Increment : subject to performance evaluation
• Pathway to Permanent Employment : opportunity for conversion to full-time permanent employment upon successful completion of contract
• Career Development : progression from S1 to S3 and on to Team Leader through Naamko's organisational framework
Company: Naamko Group
Business Unit: Naamko International
Location: Malé, Maldives
Work Arrangement: On-Site, Store
Vacancies: 2
Salary: Competitive, based on experience and qualifications
Employment Type: Fixed-Term Contract (1 Year)
Working Hours: 09:00 to 18:00, Saturday to Thursday (break 12:00 to 13:00)
Application Deadline: 15 November 2026
How to Apply
Send your CV to careers@naamko.com with the subject line "Application | Representative S1, Customer Service at Naamko International".
About Naamko International
Naamko International is the distribution arm of Naamko Group, a diversified conglomerate operating across 13 business units.
The Role
We are looking for a Representative S1, Customer Service to manage day-to-day customer interactions at our store and support the operational workflow of Naamko International. You will handle enquiries, create and process invoices, work within our ERP system, and deliver a service experience consistent with the standards of Naamko Group. S1 is the entry step of the role: you learn on the job and progress to S2 and S3 as you certify new skills.
Responsibilities
• Handle customer enquiries in person, by phone and by email, to the service standards set by the team
• Create and process invoices, credit notes and related documentation accurately and on time
• Record orders, transactions and customer interactions in the ERP system
• Resolve routine complaints and refer complex matters to the Team Leader, Customer Service
• Maintain accurate and up-to-date customer records
• Provide clear product and service information to customers
• Contribute to the team's customer satisfaction and service quality targets
Requirements
• GCE O'Level or equivalent (minimum)
• Fluent in Dhivehi and English, both written and spoken
• Basic computer skills, including email and spreadsheets
• Attention to detail, particularly in invoicing and data entry
• Clear, courteous communication with customers
Preferred
• Prior customer service or administrative experience
• Experience with an ERP system
What We Offer
• Competitive Salary : based on experience and qualifications
• Maldives Retirement Pension Scheme (MRPS) : enrollment from the first day of employment, including the probationary period
• Corporate Healthcare Insurance : enrollment upon renewal of contract on a permanent basis
• Annual Increment : subject to performance evaluation
• Pathway to Permanent Employment : opportunity for conversion to full-time permanent employment upon successful completion of contract
• Career Development : progression from S1 to S3 and on to Team Leader through Naamko's organisational framework
Salary
MVR 7000 - 9999
Per month
Job Type
Full-time
Qualification
O Level
Location
Male'
Experience
Less than 1 year
Sector
Private (Others)
Ref No
NGHR260004
Closing On
15 Nov 2026
Supporting Docs
- Identity Card
- Resume / CV
Naamko
Private (Others) · 1000+ Staffs