Customer Relations Officer

Job Overview:
- Osvana Group is hiring a Customer Relations Officer for Vahmaafushi Picnic Island, seeking both male and female candidates with a passion for customer service. The position involves supporting guests before, during, and after their visit. Salary: Not stated.

Key Responsibilities:
- Respond to customer enquiries via phone, email, social media and messaging
- Manage bookings, confirmations and guest records
- Resolve complaints and follow up on feedback
- Coordinate with the operations, sales and island teams

Qualifications & Experience:
- Experience in customer service, reservations or tourism
- Excellent communication skills in English
- Organised, patient and solution-oriented
- Comfortable using computers and booking systems
- Flexible and willing to support other departments as part of our multi-skilled team

Salary & Benefits:
- Salary: Competitive.
- Hands-on experience and career growth
- A friendly, collaborative team

How to Apply:
- Send your CV to hello@osvanagroup.com with the subject “Customer Relations Officer – Vahmaafushi” by 20th October 2026.